Terms & Conditions

Policy

  1. Check in Between 15:00 and 02:00 for The Look Out Room, The Compass Cabin, The Garden Room & The Sail Loft. These rooms are all Self Check In and instructions will be sent via email. Please therefore ensure your email address is valid. Check out by 10:45.
  2. Children aged 8 or over are welcome. We do nor supply extra beds so a child must be with 1 adult.
  3. Small dogs are allowed but only in the Sail Loft. This is because we need allergy sufferers the safety of knowing all of our other rooms are pet free. Small dogs are harged at £12 per night. Please ring to confirm before booking.
  4. Smoking is allowed in the open air areas.
  5. Groups are accepted up to a maximum of 14 people. No stag and hen groups.
  6. Parking for all guests is available on site and is free of charge.

Payment Conditions
Payment is due before departure except for Room Only bookings which are due on arrival.
Payments by cash, bacs, and the following cards: Visa Debit / Delta, Visa Credit, Maestro / Switch, Mastercard are
accepted but businesses are charged at 1% handling fee and Non UK Cards at 2.5%

Additional Check In Notes
Please look out for our Check In eMail within 7 Days before your Stay. You may arrive any time after 3pm. Earlier, from Noon, subject to Availibity and £10 fee. Capt'ns Cabin & New York Loft are assisted, appointed Check Ins I will be at the property to meet you between 3pm & 9:30pm.

Cancellation Information

This booking is non-refundable.In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged 

At the height of the Summer Season, July & August, No Refund is given and rooms are let on a No Cancellation Policy This is to reduce bookers 'Blocking Out' rooms during our busiest times